Elwyn - Intensive Case Management (ICM)

Program Overview

Elwyn’s Intensive Case Management Services (ICM) are targeted to adults 18 years and older who have mental illness, but who do not need the intensity and frequency of contacts provided through Assertive Community Treatment. These adults must live in Lehigh or Northampton Counties and need help accessing, coordinating, and monitoring resources and services. Intensive Case Management staff assesses the strengths and needs of each individual and arranges for the services the individual needs to achieve stability in the community.

Intensive Case Management Services provides community psychiatric treatment, rehabilitation, and recovery support. The case manager is experienced in the mental health system of Lehigh and Northampton Counties and is skilled in crisis-intervention procedures. Case managers are available to respond to individuals both by telephone and in person.

Goals

The goals of Intensive Case Management Services are:

to promote sustained psychiatric recovery

to reduce barriers and obstacles to achieving recovery

to insure that services enhance members’ goals and are provided in a supportive community environment

to insure that members have responsible, self-determined personal and vocational goals

to assist members in understanding mental illness

to help members develop coping skills to deal with illness related issues

to assist members in recognizing and managing symptoms

Our Commitment

The roles of professional mental health staff have changed considerably with the advent of psychiatric rehabilitation and community-based interventions and supports. The clinic and counselor’s office have given way to natural community service settings, and the focus on maintenance and stabilization has given way to recovery and rehabilitation. Increasingly, rehabilitation specialists must be in touch with the wishes of their consumers.

To that end, we are committed to helping our clients experience:

increased community tenure by minimizing the number and length of hospitalizations

increased independence and subjective quality of life by acquiring and maintaining permanent housing, developing money management skills, ensuring medication compliance, and reducing symptomology

increased participation in meaningful activity by completed referrals to the Office of Vocational Rehabilitation and assistance with job placements

increased number of days of abstinence by encouraging attendance at AA meetings, assisting with drug/alcohol related legal issues, and self-report of abstinence

increase in meaningful social relationships

understanding and participation in psychiatric rehabilitation and recovery principles

satisfaction with treatment received

in-home individualized therapy on a weekly basis to address difficult and traumatic treatment issues

appropriate discharge planning with the inclusion of the individual’s expectations.