Executive Staff

We’re fortunate to have an amazing group of people who support our daily efforts at Elwyn. While each member has a diverse background and brings a unique skill set, each person on our staff shares a true commitment for our organization, core values and the people it supports.

Charles S. McLister, MA, MBA,

President & CEO

Charles “Chuck”  S. McLister, MA, MBA is Elwyn’s newly appointed President and CEO.  Prior to joining Elwyn, Chuck served as the Chief Operating Officer at Bancroft, headquartered in New Jersey, and was responsible for the performance of all of the agency’s service lines, including education services, acute behavioral health, community residential services and healthcare services.  In addition, Chuck led the agency’s support teams, including nursing, human resources, information technology, facilities and construction management and continuous quality improvement.

Chuck has spent over 27 years in the field of behavioral health, providing or supervising services such as drug and alcohol rehabilitation, treatment for specialized diagnoses, autism services psychiatry and neurology services and treatment for acquired brain injuries.  Chuck has an MA degree in Applied Psychological Research from Penn State University and an MBA from Villanova University.

Jeff Giovino

Chief Operating Officer

Jeff Giovino is Elwyn’s Chief Operating Officer.  In this capacity, Jeff works closely with the CEO to develop, plan and implement the strategic direction of the organization. Jeff oversees the companies day-to-day nationwide operations, creates and communicates operational strategies with executive leadership and builds employee alignment with company goals and objectives.  Jeff is also responsible for oversight of support services including human resources, quality improvement, real estate, facility management and healthcare services. Jeff has a bachelor’s degree from the University of Maryland and a master’s degree from Shippensburg University.

Cindy Bertrando

Chief Financial Officer

Cindy Bertrando is Elwyn’s Chief Financial Officer.  In this capacity, Cindy is responsible for all financial matters and supports senior leadership to develop and implement new strategies across a revitalized organization. She is a seasoned transformational financial leader with a track record of delivering superior results. Before joining Elwyn, Cindy worked for AstraZeneca for eight years in various senior financial roles.  This included CFO of the operations in Turkey, based in Istanbul and Chief Audit Executive for the global organization, based in London.  Prior to this, Cindy spent twenty years at KPMG and was the partner in charge of the Business Performance Services practice in the Mid-Atlantic region.  Her career at KPMG included time in both the audit and consulting practices.  Cindy is a CPA and graduated from Penn State University with a B.S. in Accounting.

H. Scott Campbell

Senior Vice President Business Development

H. Scott Campbell joined the Elwyn management team in July 1992. Mr. Campbell is responsible for the operations of Elwyn California, a recently formed California corporation serving individuals with challenges transitioning from State Developmental Centers to community living arrangements. Mr. Campbell is also charged with the exploration of similar opportunities in other states. Mr. Campbell is a graduate of Pennsylvania State University and has a Masters in Social Work from the University of Pennsylvania. He served 22 years in public and child welfare positions with the Delaware County, Department of Human Services in Pennsylvania.

Rex Carney

Vice President of Government Affairs

Rex Carney is Elwyn’s new Vice President of Government Affairs, responsible for the organization’s external relationships with the public sector, the media and other key stakeholders.  Rex has more than 20 years of nonprofit leadership and government experience, including executive positions in human services and the national service community including serving as the Press Secretary for U.S. Senator Patty Murray and other positions within federal and state government.  He received a BA in Political Science from the University of Washington.

Kyu Hwang

Vice President Education and Early Childhood Services

After 35 years with Elwyn, Kyu was named VP of a Division comprised of Early Childhood and Education Services.  Under Early Childhood,  Elwyn is  the largest MAWA (Mutually Agreed Written Arrangement) in Pa, responsible for managing  all preschool Early Intervention services in the City of Philadelphia and the City of Chester.   Under Education services, she is responsible for the largest Pa Approved Private school located in Media in addition to other educational services in the City of Philadelphia, Delaware County  and Reading in Pa.

Len Kirby

Vice President Adult I/DD Services

Len is a seasoned behavioral health leader with over twenty years of experience in the areas of adolescent and adult behavioral health among other services.  Len most recently served as the Vice President of Acute Behavioral Health at Bancroft.  Prior to that, Len served at the Chief Executive Officer of several behavioral health hospitals within Universal Health Services, Inc.

Marguerite Kraftson

Vice President Development

Marguerite Kraftson is Elwyn’s Vice President of Development and Executive Director of the Elwyn Foundation. A graduate of the University of Pennsylvania, Marguerite is a Certified Fund Raising Executive with almost 20 years of experience in the field. Over the course of her career, she has lead transformational fundraising campaigns totaling nearly $200 million. Before joining Elwyn, Marguerite held leadership roles at Sheppard Pratt Health System, the University of Maryland, the League for People with Disabilities, and the Muscular Dystrophy Association.

Shawn Lacy

Vice President Human Resources

Elwyn’s new Vice President of Human Resources, Shawn M. Lacy, J.D., previously served as Executive Director of Family Support Services, an Elwyn affiliate, successfully expanding its service delivery at a time when many organizations faced cuts.  Prior to that, Shawn served as the Assistant Chief of the Philadelphia Defenders Association, Child Advocacy Unit. She has been a leader in the child welfare community, and has spent her career empowering families to rise to meet the many challenges of parenting, despite poverty and other stumbling blocks.

Regina M. MacKenzie

General Counsel

Regina M. MacKenzie was honored to become Elwyn’s General Counsel in 2014 after having served as an external legal advisor to the organization for over 20 years.  Regina oversees the Elwyn’s Legal and Risk Management Department, serves as the organization’s chief legal advisor and provides strategic leadership regarding legal matters affecting the organization.  Prior to joining Elwyn, Regina represented human service agencies, schools, municipalities and corporations in private practice in Delaware and Chester Counties.  Regina received her undergraduate degree from St. Joseph’s University and her Juris Doctor from Temple University School of Law.

Dominic Marfisi

Vice President Behavioral Health

Dominic has worked in the Behavioral Health industry for 36 years starting out as a clinician then in progressively increased levels of responsibility and oversight within operations and executive leadership. His background includes oversight of forensic programs both working with residents as well as law enforcement, inpatient acute psychiatric and co-occurring programs, drug and alcohol as well as other behavioral health related programming.

Dominic has a PhD. In Health Psychology from Open International University, Post Graduate Study at the University of Missouri-Columbia and a Bachelors of Psychology from Columbia College. He holds several national and international professional certifications in behavioral health and sits on several Boards in the field.  Most recently Dominic held the position of Regional Director-Eastern Region for Acadia Healthcare, an international behavioral health company.

Chris Reichart

Senior Vice President Innovation and Marketing

Chris leads the technology team and digital marketing strategy at Elwyn. Chris has over 20 years experience in the mobile technology industry, specifically focused on business development, technical adoption, and user experience. Before joining Elwyn, Chris served as the Chief Business Officer of Zerion Software, Inc. and co-creator of the award winning iFormBuilder mobile platform, Chris helped iFormBuilder become the mobile data collection platform of choice for accelerating mobile workflows and expanding the user community to more than 125 countries in the first 4 years. Chris attended Johns Hopkins University and previously worked at Macromedia and IBM.

Richard T. Smith

Vice President for Information Technology

Richard T. Smith is responsible for all information technology activities at Elwyn locations in Pennsylvania, New Jersey, Delaware and California. Richard T. Smith served for four years as Elwyn’s Senior Director for Information Technology, where he directed the strategic application of corporate information technology. Overseeing a staff of 27 employees since 2006, Smith has been responsible for the integration of enterprise applications, growing core competencies through technology, assuring the effective delivery of IT support and services, and maximizing the dissemination of quality information.

A graduate of Saint Joseph’s University with a Bachelor of Science in Management Information Systems and a Masters of Business Administration, Smith previously served as Manager of Information Technology at International Engineering and Manufacturing in Glenolden, Pa.; Project/Software Development Manager for Integrated Clinical Data in Downingtown, Pa.; Director of Systems Engineering for Covad Communications in Media, Pa.; and as Vice President for Information Services at Fastech in Broomall, Pa.

Jeremy Sunkett

Vice President Corporate Real Estate

Jeremy will lead the strategy for and management of Elwyn’s growing multi-state real estate portfolio through oversight of development, leasing, acquisitions, dispositions, asset management, facilities operations and capital and master planning, Prior to joining Elwyn, Jeremy was Director of Real Estate at the University of Delaware where he responsible for all real estate issues within the University’s 8.5 million square foot portfolio, including acquisitions, dispositions, leasing, development, asset management and strategy.  He also led the development of UD’s 272-acre Science, Technology and Advanced Research (STAR) Campus in part by negotiating the development of a $45MM, 120,000 square foot building to expand it.