Executive Staff

We’re fortunate to have an amazing group of people who support our daily efforts at Elwyn. While each member has a diverse background and brings a unique skill set, each person on our staff shares a true commitment for our organization, core values and the people it supports.

Charles S. McLister, MA, MBA,

President & CEO

In April of 2017, Charles “Chuck” McLister was appointed as the ninth leader of Elwyn, the oldest non-profit human services organization of its type in the nation. As the president, CEO, and ex-officio board member, Chuck is responsible for establishing the organization’s strategic direction, working with the firm’s trustees to provide resources, clarity of purpose, and responsive oversight of the organization’s overall performance. Within his first year of service, Chuck established Elwyn’s permanent Core Values, created a new strategic vision statement, recruited and installed a high-performing executive team, and collaboratively developed a five (5) year strategic plan. As part of this process, Chuck introduced the concept of Elwyn’s Service Triangle, a philosophy that prioritizes the most important members of the organization and which underpins all of the agency’s strategic activities.

Prior to joining Elwyn, Chuck held a variety of governance and leadership positions, providing oversight and guidance for companies that deliver a broad range of behavioral health and human services, including acute psychiatric services, addiction treatment, acquired brain-injury services, alternative and special education, early intervention services, and support of individuals with intellectual disabilities and autism. In his 30+ year career, he has received recognition and accolades for consistent and exemplary performance in both the financial and program-based dimensions of healthcare and human services. He has a track record of success in multiple business sectors, including leadership in publicly traded firms, equity-backed ventures, and non-profit leadership.

From 2010 to 2017, Chuck was an active volunteer and philanthropist, serving on the board of Trustees for Bancroft Neurohealth, and as the chairman of Hopeworks a charity based in Camden, New Jersey. He has a strong history of active association membership in organizations such as GPSEG, various Chambers of Commerce, the Healthcare Leadership Network of the Delaware Valley, and the Association for Psychological Science. For many years, Chuck held professional
certifications in addiction treatment and supervision from the Pennsylvania Chemical Abuse Certification Board (later known as the PA Certification Board, or “PCB”). He holds an MA degree in Applied Psychological Research from Penn State University and an MBA, with honors, from Villanova University.

In May of 2014, Chuck was a recipient of the “Unsung Heroes Award” presented at the annual Caron Foundation Awards Breakfast in Philadelphia. In 2012, he was awarded the “UHS Chairman’s Council Award” for superior operating and financial performance at Fairmount Behavioral Health System. In 2004, Chuck was elected President of the Juvenile Detention Centers’ Association of Pennsylvania, the first time that a non-government operator was chosen to lead that association. He is an active speaker and trainer, having authored or presented numerous lectures and addresses on a variety of topics over his career, including podcasts, association articles, and academic lectures and poster presentations. He is a member of the American College of Healthcare Executives(ACHE) with Fellow status eligibility and has served on the local chapter’s Communications Committee.

Chuck lives in Haddonfield, New Jerseywith his three children—Madeline, Ian, and Charlotte—and hiswife, Elizabeth. He is a native of Pittsburgh, which also makes him an unapologetic Steelers and Penguins fan.

Jeff Giovino

Chief Operating Officer

Jeff Giovino is Elwyn’s Chief Operating Officer.  In this capacity, Jeff works closely with the CEO to develop, plan and implement the strategic direction of the organization. Jeff oversees the companies day-to-day nationwide operations, creates and communicates operational strategies with executive leadership and builds employee alignment with company goals and objectives.  Jeff is also responsible for oversight of support services including human resources, quality improvement, real estate, facility management and healthcare services. Jeff has a bachelor’s degree from the University of Maryland and a master’s degree from Shippensburg University.

Cindy Bertrando

Chief Financial Officer

Cindy Bertrando is Elwyn’s Chief Financial Officer.  In this capacity, Cindy is responsible for all financial matters and supports senior leadership to develop and implement new strategies across a revitalized organization. She is a seasoned transformational financial leader with a track record of delivering superior results. Before joining Elwyn, Cindy worked for AstraZeneca for eight years in various senior financial roles.  This included CFO of the operations in Turkey, based in Istanbul and Chief Audit Executive for the global organization, based in London.  Prior to this, Cindy spent twenty years at KPMG and was the partner in charge of the Business Performance Services practice in the Mid-Atlantic region.  Her career at KPMG included time in both the audit and consulting practices.  Cindy is a CPA and graduated from Penn State University with a B.S. in Accounting.

H. Scott Campbell

Senior Vice President Business Development

H. Scott Campbell joined the Elwyn management team in July 1992. Mr. Campbell is responsible for the operations of Elwyn California, a recently formed California corporation serving individuals with challenges transitioning from State Developmental Centers to community living arrangements. Mr. Campbell is also charged with the exploration of similar opportunities in other states. Mr. Campbell is a graduate of Pennsylvania State University and has a Masters in Social Work from the University of Pennsylvania. He served 22 years in public and child welfare positions with the Delaware County, Department of Human Services in Pennsylvania.

Rex Carney

Vice President of Government Affairs

Rex Carney is Elwyn’s new Vice President of Government Affairs, responsible for the organization’s external relationships with the public sector, the media and other key stakeholders.  Rex has more than 20 years of nonprofit leadership and government experience, including executive positions in human services and the national service community including serving as the Press Secretary for U.S. Senator Patty Murray and other positions within federal and state government.  He received a BA in Political Science from the University of Washington.

Kyu Hwang

Vice President Education and Early Childhood Services

After 35 years with Elwyn, Kyu was named VP of a Division comprised of Early Childhood and Education Services.  Under Early Childhood,  Elwyn is  the largest MAWA (Mutually Agreed Written Arrangement) in Pa, responsible for managing  all preschool Early Intervention services in the City of Philadelphia and the City of Chester.   Under Education services, she is responsible for the largest Pa Approved Private school located in Media in addition to other educational services in the City of Philadelphia, Delaware County  and Reading in Pa.

Len Kirby

Senior Vice President Adult I/DD Services

Len is a seasoned behavioral health leader with over twenty years of experience in the areas of adolescent and adult behavioral health among other services.  Len most recently served as the Vice President of Acute Behavioral Health at Bancroft.  Prior to that, Len served at the Chief Executive Officer of several behavioral health hospitals within Universal Health Services, Inc.

Marguerite Kraftson

Vice President Development

Marguerite Kraftson is Elwyn’s Vice President of Development and Executive Director of the Elwyn Foundation. A graduate of the University of Pennsylvania, Marguerite is a Certified Fund Raising Executive with almost 20 years of experience in the field. Over the course of her career, she has lead transformational fundraising campaigns totaling nearly $200 million. Before joining Elwyn, Marguerite held leadership roles at Sheppard Pratt Health System, the University of Maryland, the League for People with Disabilities, and the Muscular Dystrophy Association.

Shawn Lacy

Vice President Human Resources

Elwyn’s new Vice President of Human Resources, Shawn M. Lacy, J.D., previously served as Executive Director of Family Support Services, an Elwyn affiliate, successfully expanding its service delivery at a time when many organizations faced cuts.  Prior to that, Shawn served as the Assistant Chief of the Philadelphia Defenders Association, Child Advocacy Unit. She has been a leader in the child welfare community, and has spent her career empowering families to rise to meet the many challenges of parenting, despite poverty and other stumbling blocks.

Regina M. MacKenzie

General Counsel

Regina M. MacKenzie was honored to become Elwyn’s General Counsel in 2014 after having served as an external legal advisor to the organization for over 20 years.  Regina oversees the Elwyn’s Legal and Risk Management Department, serves as the organization’s chief legal advisor and provides strategic leadership regarding legal matters affecting the organization.  Prior to joining Elwyn, Regina represented human service agencies, schools, municipalities and corporations in private practice in Delaware and Chester Counties.  Regina received her undergraduate degree from St. Joseph’s University and her Juris Doctor from Temple University School of Law.

Dominic Marfisi

Vice President Behavioral Health

Dominic has worked in the Behavioral Health industry for 36 years starting out as a clinician then in progressively increased levels of responsibility and oversight within operations and executive leadership. His background includes oversight of forensic programs both working with residents as well as law enforcement, inpatient acute psychiatric and co-occurring programs, drug and alcohol as well as other behavioral health related programming.

Dominic has a PhD. In Health Psychology from Open International University, Post Graduate Study at the University of Missouri-Columbia and a Bachelors of Psychology from Columbia College. He holds several national and international professional certifications in behavioral health and sits on several Boards in the field.  Most recently Dominic held the position of Regional Director-Eastern Region for Acadia Healthcare, an international behavioral health company.

Chris Reichart

Vice President Innovation and Technology

Chris leads the technology team and digital marketing strategy at Elwyn. Chris has over 20 years experience in the mobile technology industry, specifically focused on business development, technical adoption, and user experience. Before joining Elwyn, Chris served as the Chief Business Officer of Zerion Software, Inc. and co-creator of the award winning iFormBuilder mobile platform, Chris helped iFormBuilder become the mobile data collection platform of choice for accelerating mobile workflows and expanding the user community to more than 125 countries in the first 4 years. Chris attended Johns Hopkins University and previously worked at Macromedia and IBM.

Jeremy Sunkett

Vice President Corporate Real Estate

Jeremy will lead the strategy for and management of Elwyn’s growing multi-state real estate portfolio through oversight of development, leasing, acquisitions, dispositions, asset management, facilities operations and capital and master planning, Prior to joining Elwyn, Jeremy was Director of Real Estate at the University of Delaware where he responsible for all real estate issues within the University’s 8.5 million square foot portfolio, including acquisitions, dispositions, leasing, development, asset management and strategy.  He also led the development of UD’s 272-acre Science, Technology and Advanced Research (STAR) Campus in part by negotiating the development of a $45MM, 120,000 square foot building to expand it.