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Crisis Services Delaware County
Crisis Connections Team
Elwyn’s Delaware County Crisis Connections Team(DCCCT) provides 24/7 in-person crisis support services for individuals of all ages throughout Delaware County. DCCCT provides professional crisis intervention and follow-up support that is accessible to all Delaware County residents including those with no prior mental health treatment. Our services for DCCCT are at no cost. When dispatched to a crisis, DCCCT staff seek to deescalate crisis situations and assist the individual in crisis using the least restrictive environments possible and a range of recovery oriented, trauma-informed, best practices.
Individuals or members of the community can request assistance from DCCCT by calling 1-855-889-7827. The call will be answered by a Delaware County Mobile Dispatch Specialist who will determine if the case requires a mobile dispatch. If mobile services are appropriate, a Mobile Team will then dispatch to any location in Delaware County as soon as possible to assist the crisis situation.
1-855-889-7827
MOBILE CRISIS FOR LAW ENFORCEMENT
Elwyn’s Mobile Crisis for Law Enforcement (MCLE) is a police co-responder program providing alternative law enforcement response in the municipalities of Upper Darby and Haverford Township. Elwyn MCLE teams consist of a Mental Health Professionals and Certified Peer Specialists. MCLE teams respond to mental health related 911 calls when requested by law enforcement officers in the community.
Mobile Crisis for Law Enforcement teams are trained to assist with a range of needs including mental health crisis, substance abuse, family system stressors, homelessness, and other related needs. All services are collaborative, strength-based, resolution-focused, and flexible. MCLE dispatches come through Upper Darby and Haverford Township police departments and serve individuals of all ages throughout those communities.
CHILDREN AND ADULTS
1-445-265-4829Warm Line
The Warm Line serves Delaware County residents over the age of 18 to provide support to individuals who are not in crisis but are struggling with an emotional or mental health challenge. The Warm Line is staffed with Certified Peer Specialists who are trained to listen, offer emotional support, problem solve, and connect callers to appropriate services and resources.
The Warm Line is free and confidential. We are here to listen.
ADULTS
WEEKDAYS: 6 PM – 12 AM
WEEKENDS: 1 PM – 11 PM
Crisis Services Philadelphia
Community Mobile Crisis Response Team
Elwyn’s Community Mobile Crisis Response Team (CMCRT) is a part of city-wide mobile crisis services supported through the Philadelphia Crisis Line (PCL) to provide 24/7 in-person crisis support services throughout the City of Philadelphia. Elwyn CMCRT teams consist of Mobile Crisis Specialists, who are trained to conduct mental health assessments, and Certified Peer Specialists. Additionally, CMCRT has a team of Licensed Practical Nurses, who can be dispatched when needed to conduct medical assessments and support individuals in need of medical care.
Upon arrival at a crisis situation, CMCRT teams will engage, deescalate, assess, provide resolution focused crisis intervention, develop safety plans, and connect the individual in crisis with appropriate treatment and/or community services as indicated. For individuals willing to engage in treatment, CMCRT teams can provide direct transport to the appropriate treatment facility. The goals of CMCRT are to reduce law enforcement involvement in behavioral health crises, reduce involuntary commitments, and reduce acute care service utilization by connecting individuals to the least restrictive, most appropriate level of care.
ADULTS
215-685-6440Crisis Intervention Stabilization Team (CIST)
CIST is a short term, 6 to 8 week program providing intervention services to individuals impacted by a recent crisis. CIST provides a strength-based approach to decrease triggers and increase self-awareness while promoting positive coping tools. Services offered include crisis intervention, medication management, case management, discharge planning, and peer support. Our goal is to ensure that individuals successfully discharge the CIST program with an appropriate aftercare plan, community resources, and adequate coping tools to address mental health needs.
ADULTS
215-413-7171Children’s Mobile Crisis Team
Children’s MobileCrisi Team (CMCT) and intervention programs are equipped to address complex needs contributing to crisis and
instability, including family systems stressors, youth substance abuse, trauma/grief, and youth intense behaviors, symptoms, and emotions that raise concern for potential harm to self or others.
CHILDREN
215-685-6440
Children’s Mobile Intervention Services
The Children’s Mobile Intervention Services (CMIS) program is accessible through a referral by your local crisis response center. CMIS is a brief, post-crisis intervention intended to stabilize the crisis within the family and assist in establishing long-term services.
